Booking Process

Whole Alphard offers a simple and transparent booking process. Whether for Alphard self-drive rental or chauffeur service, you can easily complete your reservation via online forms or messaging apps. We clearly outline every step to ensure a smooth and worry-free experience.

Alphard Rental Process

Join our official LINE, provide rental needs (date, service type, pickup/return method), confirm details with customer service via LINE or phone. Confirm rental fee, deposit, payment method (bank transfer or card), fill rental info (name, phone, etc.), inspect vehicle, handover (office or home delivery available).

STEP.01

Join official Line or call us

STEP.02

Rental needs (date, service, pickup/return)

STEP.03

Confirm details with LINE/phone

STEP.04

Confirm fee, deposit, payment (transfer/card)

STEP.05

Fill rental form (name, phone, etc.)

STEP.06

Vehicle inspection (exterior, fuel, equipment)

STEP.07

Handover (office or home delivery)

Alphard Charter Process

1. Provide Charter Requirements：「Easy booking, your journey starts here!」
2. Customer Service Quote：「Customized service, fast and convenient!」
3. Prepay Deposit to Confirm：「Clear overview, manage all trips easily!」
4. Start Your Journey：「Ready to go, we've arranged everything!」

1. Provide Charter Requirements

Please provide the following information:

1. Name:
2. Phone:
3. Passengers:
4. Date:
5. Pickup:
6. Drop-off:
7. Luggage:
8. Itinerary:

2. Customer Service Quote

Quote includes: driver wage/meal allowance, parking/toll/fuel fees, passenger insurance. No hidden costs.

3. Prepay Deposit to Confirm

Pay 30-40% deposit to confirm booking and secure your reservation.

4. Start Your Journey

Relax and enjoy! Pay balance to driver at trip end. Overtime fees charged separately.